Programme: Architecture
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Item Influence of Client Relationship Management Strategy on Organisational Performance(International Journal of Sustainable Development & Planning, 2024, Vol 19, Issue 8, 2024) Adepeju, A. A.; Ibem, Eziyi O.; Oluwatayo, Adedapo Adewunmi; Okagbue, Hilary I.From the system view of organisations, this study investigated how client relationship management (CRM) strategy responses of architectural firms to market conditions influence their firm performance. Previous studies have proposed empirical models that explored this relationship in several organisational contexts, but there is a dearth of studies that explained the link between CRM strategy and firm performance in the context of architectural firms. The empirical model of the current study closed this gap by explaining how the CRM strategy features used by architectural firms influence their firm performance. A questionnaire survey of 195 samples of randomly selected architectural firms was conducted in Lagos, Nigeria. 82 copies of the questionnaire (42% response rate) were retrieved and the nominal and ordinal data obtained were subjected to descriptive, factor and categorical regression analyses using Statistical Product and Service Solutions (SPSS) software (IBM SPSS Statistics 23). The regression analysis revealed that client collaboration, client communication and service customisation dimensions of CRM strategy had a statistically significant influence on the firms' overall performance. The model of this study contributed to the empirical literature by revealing how the strategic behaviour of architectural firms in the industrial market optimizes their performance. Managerial implications and areas for further studies were stated.Item Satisfaction with Housing unit support services of the Public Sector Employee Housing Schemes in Lagos State, Nigeria(International Conference on Science, Engineering and Business for Driving Sustainable Development Goals, 2024) Akinola, Adedotun O.; Ibem, Eziyi O.; Opoko, Akunnaya P.; Oluwatayo, Adedapo Adewunmi; Aduwo, Egidario B.; Ugah, Uzodinma K.In Nigeria, one of the key methods applied by employers of labors in the creation of housing for their staffs is the employee housing scheme. However, not a lot is known of the inhabitants’ satisfaction with the housing unit support services of housing created through this scheme in Lagos State, Nigeria. This study investigated the occupant’s satisfaction with support services of Housing unit in the chosen employee housing estates created by public sector employers in Lagos State, Nigeria. Quantitative research approach was used in this study. The field work was carried out between September, 2020 and March, 2021. Judgmental/selective sampling technique was used to select the local government area and the housing estates developed under this scheme. Also, judgmental/selective sampling was used to hand-pick 688 housing units in the nine purposively selected housing estates. 500 units of the distributed questionnaire were properly filled and reverted by the respondents and the crucial data were presented in descriptive statistics. The results revealed that the inhabitants were most pleased with electricity and water supply in their housing units, closeness of waste disposal facilities to their houses, the quality of electrical and plumbing fittings in their dwelling units. However, in the order of ranking, they felt most satisfied with the supply of electricity (MSS=3.59) and least satisfied with the quality of plumbing and sanitary fittings in their dwelling units (MSS=3.29). It is suggested that public housing policy makers and programme designers should take cognizance of the key features of housing unit support services and leverage on the features that are vital in enhancing the occupants’ satisfaction levels in the housing estates developed under the public sector employee housing scheme in future housing projects.Item Satisfaction with Housing Design Features of the Public Sector Employee Housing Schemes in Lagos State, Nigeria Using Principal Component Analysis(Civil Engineering and Architecture 12(3):, 2024) Akinola, Adedotun O.; Ibem, Eziyi O.; Opoko, Akunnaya P.; Oluwatayo, Adedapo Adewunmi; Aduwo, Egidario B.; Ugah, Uzodinma K.Housing design features satisfaction in nine public-sector employee housing estates was explored by means of data generated from household assessments comprising 500 key participants in Lagos state, Nigeria. The survey was carried out between September, 2020 and March, 2021; and the information was gotten through well-thought-out questionnaire and subjected to descriptive statistics as well as principal component analysis. The results specifically showed that the top three housing unit design features that the residents were most satisfied with were location of bedrooms, location of entrance and exit doors and ceiling heights (headroom), while they were least satisfied with size of study area in your housing unit, size of kitchen and store in your housing unit and size of store in your housing unit. The seven main dimensions of housing design features satisfaction were quantity of natural lighting and ventilation of interior spaces; number, design and location of staircases; sizes and location of corridors, wardrobes and location of bedrooms, sizes of store, kitchen and dining and location of terraces; privacy, general design of housing units, number of toilets and location of housing units in the estates; size and type of housing unit, number and size of bedrooms; size of study, children’s play area and terraces and natural ventilation of bedrooms and kitchen; headroom, location of entrances and exits and size of living area. Therefore, to improve housing design features satisfaction residents in public sector employee housing schemes, the key professionals (architects, town planners and estate managers) involved in conceptualizing, development and maintenance of the housing estates must engage in state-of-the-art planning, design and management approaches and also give priority attention to the key features that ensure residents’ satisfaction.Item Investigating the Adoption of Passive Cooling Strategies in Selected Office Buildings in Abuja, Nigeria(IOP Conf. Series: Earth and Environmental Science, 2025) Oluwatayo, Adedapo Adewunmi; Nduka, Miracle D.The study investigates the adoption of passive cooling strategies in office buildings in Abuja, Nigeria, with a focus on promoting sustainable design and enhancing energy efficiency. By evaluating the implementation patterns of various cooling techniques and identifying factors influencing their adoption, the research highlights the potential of passive strategies to reduce energy consumption and improve thermal comfort. Through a quantitative approach, the study surveyed three office buildings selected via convenience sampling from a population of over fifty, achieving a 90% response rate from 73 distributed questionnaires. Factor analysis revealed fifteen distinct dimensions of passive cooling strategies, accounting for 75.836% of total variance. Enhanced ventilation, thermal mass utilization, and space optimization emerged as primary factors. Findings show a preference for conventional methods, including operable windows (mean = 4.6515), traditional building materials (mean = 4.6212), and hard landscape features (mean = 4.4923), while advanced techniques like evaporative cooling showed limited adoption (mean = 1.5937). This research contributes to sustainable building practices, offering insights for architects, developers, and facility managers while emphasizing the importance of integrating advanced passive cooling solutions into building design.Item An Assessment of the Influence of Passive Cooling Strategies on Level of Thermal Comfort in Selected Office Buildings in Abuja, Nigeria(Journal of Environment Sciences (JOES) ISSN 1118-8936 (Print); 3043-6176 (Online), Vol. 23, No. 2,, 2024-12) Oluwatayo, Adedapo Adewunmi; NDUKA, Miracle D.Buildings contribute significantly to global energy consumption, with cooling needs forming a substantial part of this demand. Passive cooling techniques present an energy-efficient alternative, promoting occupant comfort while reducing energy costs. This study analyzed the influence of passive cooling strategies on thermal comfort within office buildings in Abuja, Nigeria. Specifically, it evaluated current practices, analyzed implementation patterns, and provided recommendations for improved adoption. A quantitative research approach was employed, involving data collection through questionnaires distributed to 73 participants across three office buildings, with a response rate of 90%. The data, analyzed using both descriptive and inferential statistical techniques, revealed that most respondents (69.7%) reported discomfort. Regression analysis identified 15 significant factors affecting thermal comfort, including operable windows, courtyards, and window-to-wall area ratios, which had positive effects, while factors such as external insulation and vertical air shafts negatively impacted comfort. These findings offer insights into designing more sustainable and energy-efficient office environments, ultimately enhancing occupant well-being and productivity.Item Space Adaptability Strategies and Building Performance in Selected Entertainment Centres in Nigeria(3rd International Conference on Energy and Sustainable Environment, 2022) Akerele, Fiyinfoluwa Stacy; Oluwatayo, Adedapo Adewunmi; Kolade, Kehinde; Olusore, Shalom PelumiStudies have shown that there is a need to adapt buildings over their lifespan to environmental, economic and social changes. This will help enhance the decision-making process of building design and the development of a more sustainable built environment over a while. Anecdotal evidence suggests that entertainment centres in Nigeria often cease to meet their performance criteria over time as the entertainment needs of users change. The purpose of this study is to identify space adaptability strategies that influence the performance level of selected entertainment centres in Nigeria. Four entertainment centres were selected for this study. Respondents were users of the buildings. A total of 86 copies of the questionnaire were retrieved from the users of these selected entertainment centres. The data were analysed statistically using descriptive, predictive and inferential statistics. The sample size from each of the buildings was determined using census sampling with a total of 86 respondents collectively from the four selected entertainment centres. The findings from the study suggested that only 7 of the 37 identified adaptability strategies had a significant effect on the performance of these entertainment centres. These include space modularity, versatility of spaces, convertibility of spaces, reversible spaces, space scalability, space mobility and adjustability. The results of this study showed that while space modularity has a negative influence on the perception of security, social and cultural performance; versatility of spaces positively influenced that performance dimension. This study, therefore, concluded that, concerning entertainment centres, adaptability may not have influenced the performance in terms of functionality, equitable use, efficiency and psychological pleasure; however, security of such facilities may be enhanced by providing versatile spaces. The study recommended that architects should focus on versatility of spaces in the design of entertainment centres as it has been discovered to positively influence the security, social and cultural performance level of entertainment centres.Item Influence of Client Relationship Management (CRM) Process and Employee Support on the Retention of Architectural Clients(ICSSD 2024 (IOP Conf. Series: Earth and Environmental Science), 2024) Adepeju, A. A.; Ibem, E. O.; Oluwatayo, Adedapo Adewunmi; Akinola, A. O.The current study aimed to empirically explain how explain how Client Relationship Management (CRM) process and Employees’ support contribute to client retention in architectural firms. Retention of high value clients is a crucial antecedent to the financial thriving of firms. The current study examined the impact of CRM process and employee support on client retention in architectural firms in Nigeria. 189 copies of questionnaire (66.78% response rate) were retrieved from randomly selected respondents in Lagos, Abuja, Kaduna and Port Harcourt, Nigeria. The data was analysed with descriptive statistics and multiple regression analyses using SPSS software. The coefficients of regressions of the predictors of the study showed that CRM Initiation Process (β = 0.56, p = 0.01) and Employee Support (β = 0.17, p = 0.03) had statistically significant impact on Client Retention. However, CRM Maintenance Process (β = -0.05, p = 0.84) had no statistically significant impact on Client Retention. Managerial recommendations and areas for further studies were highlighted.Item Embracing Nature in the Built Environment: Evaluation of Biophilic Design Patterns in Selected Resorts(Journal of A Sustainable Global South, Vol. 7 No. 2, 2023-08) Abraham, Ajijolaoluwa O.; Oluwatayo, Adedapo Adewunmi; Nduka, Dike M.The integration of natural elements into the built environment, commonly referred to as biophilic design, has garnered interest due to its capacity to improve well-being and foster sustainable lifestyles. Resorts, which serve as temporary retreats for individuals seeking relaxation and leisure, offer a range of amenities and the opportunity to engage with nature. This paper aims to investigate the implementation of biophilic design patterns within selected resorts. Given its rich heritage and abundant natural resources, Ibadan, Nigeria was selected as the study location for this study. The research employed a quantitative methodology, employing convenience sampling to ensure a representative sample from the population. Questionnaires were distributed using a census sampling technique. The results of this study demonstrate a substantial implementation of biophilic design strategies in the chosen resorts. It is strongly advised to incorporate biophilic design strategies right from the inception of the design process, rather than considering them as an afterthought.Item Users’ Circulation Preferences in Train Terminals in Lagos State, Nigeria(Information Classification: General, 2025) Oluwatayo, Adedapo Adewunmi; Nzeh Millicent EberechukwuTrain terminals serve as vital nodes within the urban transportation networks by facilitating the seamless movement of millions of passengers daily. However, due to the continuous rise in passenger numbers and the increasing complexity of designed train terminals, passenger circulation experiences and satisfaction levels are often hindered. This study evaluated users’ circulation preferences in Lagos, Nigeria, aimed at identifying the strategies that enable effective user-centric and improved train terminal layouts. This study adopted mixed methods research, which involved the distribution of digitalised survey questionnaires to collect data from sixty-two users of three existing train terminals in Lagos, Nigeria, namely: Babatunde Fashola Train Station, Mobolaji Johnson Train Station and Ikeja Train Station. Using IBM SPSS version 27, the data on the twenty-six user circulation variables were thoroughly analysed using descriptive statistics, and the results were presented in an orderly manner using tables. The results show that common areas of dissatisfaction were the accessibility for all users, the number and width of escalators/lifts, and the ease of wayfinding within the train stations. Therefore, it is recommended that, for improved user circulation within train terminals, the design and number of vertical circulation systems present within train terminals should be significantly improved, while enhancing easy evacuation during emergency situationsItem The Influence of Pedestrian Circulation Strategies on User Experience in Train Terminals(International Journal of Transport Development and Integration, 2025) Oluwatayo, Adedapo Adewunmi ; Nzeh, Millicent EberechukwuGlobal urbanisation is evident in Sub-Saharan Africa, especially Nigeria, where the population has steadily increased by 3.2% annually. This increment necessitates the adoption of sustainable public transportation, with rail transport leading the advancement. However, train terminals are fraught with complex and poorly implemented approaches to pedestrian circulation. This study evaluated the implementation of pedestrian circulation strategies within three existing train terminals in Lagos, Nigeria, aimed at determining their influence on optimal user experience. The research method employed in this study is a mixed-method approach, which entailed the distribution of survey questionnaires to 60 respondents. Thereafter, descriptive statistics were thoroughly carried out using the IBM Statistical Package for Social Sciences (SPSS) version 27. The results show that the pedestrian circulation strategy that influenced user experience the most within the selected train terminals was the connection of corridors and lobbies with other facilities. Therefore, it is recommended that horizontal pedestrian circulation strategies should be appropriately spatially planned and dimensioned to accommodate high pedestrian traffic scenarios within train terminals.