“Attention Beneficiary…!”: Assessing Types and Features of Scam Emails

Abstract

This chapter identifies the various types and features of scam emails as a genre of computer-mediated communication. The types identified include money transfer, investment scam, inheritance claim, next-of-kin claim, charity donation scam, foreign aid scam, foreign lottery scam and email account lottery scam. The study also describes the linguistic and discourse features of these types of scam emails and argues that the more knowledge of online financial crimes that is created and disseminated, the more people are informed and empowered to protect themselves against them. This study hopes to contribute significantly to literature on phishing attacks and online financial crimes.