Design and Implementation of a Mobile Express Delivery System

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dc.creatorAzeta, A. A., Ogunlana, A. O., Ezeh, C. O.
dc.date2010-07
dc.date.accessioned2025-03-27T15:59:34Z
dc.descriptionExpress delivery services in the world today have advanced greatly in developed countries with the use of information and communication technology (ICT) product and services. Meanwhile, most courier companies particularly the indigenous ones in the developing countries including Nigeria still have many problems in the delivery chain of courier services operations. The existing express delivery system lack mobile facilities for customers to lodge complains and track shipment on the move and courier agents are not able to access courier information while on the field. This paper presents the design and implementation of a Mobile Express Delivery System (EDS) on a WAP-enabled platform to enable courier customers perform various operations via mobile device such as tracking of shipment, checking account statement and lodging complaints. The Mobile EDS provides the courier customers a means of tracing/tracking shipment, lodging of complaints and making financial transactions on shipment. It also assists the courier staff to effectively manage courier related data with a mobile phone. The system is therefore able to enhance time, efficiency and documentation management for the customer and courier staff.
dc.formatapplication/pdf
dc.identifierhttp://eprints.covenantuniversity.edu.ng/3572/
dc.identifier.urihttps://repository.covenantuniversity.edu.ng/handle/123456789/32526
dc.languageen
dc.subjectQA75 Electronic computers. Computer science
dc.titleDesign and Implementation of a Mobile Express Delivery System
dc.typeConference or Workshop Item

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