Development and Deployment of VoiceXMLgBased Banking Applications
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In recent times, the financial sector has become one of the most vibrant sectors of
the Nigerian economy with about twenty five banks after the bank consolidation I merger
exercise. This sector presents huge business investments in the area of Information and
Communication Technology (JCT). It is also plausible to say that the sector today is the
largest body of ICT services and products users.
It is no gainsaying the fact that so many Nigerians now carry mobile phones across
the different parts of the country.
Hmvever, applications that provide voice access to real-time banking transactions
from anywhere, anytime via telephone are still at their very low stage of adoption across the
Nigerian banking and financial sector.
A versatile speech-enabled mobile banking application has been developed using
VXJ1.1L, PHP, Apache and MySQL. The developed application provides real-time access to
banking services, rhus improving corporate bottom-line and Quality of Service (QoS) for customer satisfaction.
Keywords
QA75 Electronic computers. Computer science