Bolstering conflict management strategies and sustainable commitment of academic staff in selected public universities
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Abstract
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Strikes of various types and for various reasons have become a common occurrence as the government
and academia’s policymaking relationship has become increasingly inconsiderate. This
study was necessitated by the apparent non-recognition and reluctance to plunge into interpersonal
conflict in universities. Hence, this study investigated the influence of avoidance, dominating,
compromise, obliging and integrating conflict management strategy on the commitment
of faculty in selected public universities in Southwest Nigeria. Smart PLS 3.0 was used to analyse
only 416 copies of the questionnaire, representing an 83% response rate. The findings demonstrate
that conflict management methods such as avoidance, dominating, compromise, obliging,
and integrating substantially impact academic faculty affective, normative, and continuance
commitment. The study finds that academic staff at various universities should encourage
compromising, integrating, and obliging conflict management tactics to be more involved in the
settlement of the conflict. As a sequel to the findings, it was recommended that when settling
conflicts, academic staff and management should always consider the feelings of other parties
involved, as this will go a long way in satisfying all affected parties. Furthermore, parties in
disagreement should be open-minded and willing to listen to each other to make the best and
most sensible conclusion when resolving conflict. Universities administration should teach the
different techniques of handling conflict so employees will be able to choose the appropriate
approach when faced with conflict situations, especially when faced with interpersonal conflict.
Keywords
H Social Sciences (General)