Trade Union and Conflict Resolution in the Public Sector
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Abstract
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This paper discusses the review of literature
related to the subject of the role of trade
union in conflict resolution. It is embarked
upon in order to know the position of experts
and the direction of research. The literature
review covers areas that include industrial
relations, the trade union, conflict and
conflict resolution, causes of industrial
conflict in the public sector, conflict
resolution mechanisms. The paper argues
that Industrial conflicts expressed in
lil'hatever form pose cost to all industrial
relations actors. It recommends that
government should engage the union early
enough on all issues that may likely affect the
workers. The Unions should also engage
their members early enough to obtain their
mandate, buy-in and understanding. Both
parties should work together to resolve
issues fairly, effectively and expeditiously.
The paper concludes that the quality of
labour-management relations in any
organisation determine whether the
enterprise will harness the positive
co~tributions of labour unions on
product{vity and by extension, the
achievement of the enterprise strategic
blfsiness plans or whether the enterprise will
n.ot benefit from the labour unions.
Keywords
H Social Sciences (General), HF Commerce