An Empirical Investigation of Factors that Influence Government Apps Usage/Adoption

dc.creatorOni, Aderonke A, ODUSOTE, BABAFEMI
dc.date.accessioned2025-03-31T11:05:33Z
dc.descriptionGovernments worldwide are using technology to provide effective and efficient services; and to improve the lives of all citizens. To date, there are few studies relating to unstructured text data that investigate the factors that influence government and mobile apps’ usage and adoption. To address this issue, we conducted our research and developed the Natural Language Processing Model to sequentially analyze our unstructured text data, which we collected from MetricsCat’s website. Our results from text analysis show that some of the most influential factors in why users adopt and use government apps are the quality of the app, the app’s usefulness, whether or not the app is informative, and whether or not the app remains up to date. Our research contains practical and research implications for key government officials and designers of mobile apps.
dc.formatapplication/pdf
dc.identifierhttp://eprints.covenantuniversity.edu.ng/9125/
dc.identifier.urihttps://repository.covenantuniversity.edu.ng/handle/123456789/38485
dc.languageen
dc.subjectH Social Sciences (General)
dc.titleAn Empirical Investigation of Factors that Influence Government Apps Usage/Adoption
dc.typeArticle

Files

Original bundle

Now showing 1 - 1 of 1
No Thumbnail Available
Name:
Oni Efosa and Odusote.pdf
Size:
139.13 KB
Format:
Adobe Portable Document Format

Collections