Users’ Circulation Preferences in Train Terminals in Lagos State, Nigeria

Abstract

Train terminals serve as vital nodes within the urban transportation networks by facilitating the seamless movement of millions of passengers daily. However, due to the continuous rise in passenger numbers and the increasing complexity of designed train terminals, passenger circulation experiences and satisfaction levels are often hindered. This study evaluated users’ circulation preferences in Lagos, Nigeria, aimed at identifying the strategies that enable effective user-centric and improved train terminal layouts. This study adopted mixed methods research, which involved the distribution of digitalised survey questionnaires to collect data from sixty-two users of three existing train terminals in Lagos, Nigeria, namely: Babatunde Fashola Train Station, Mobolaji Johnson Train Station and Ikeja Train Station. Using IBM SPSS version 27, the data on the twenty-six user circulation variables were thoroughly analysed using descriptive statistics, and the results were presented in an orderly manner using tables. The results show that common areas of dissatisfaction were the accessibility for all users, the number and width of escalators/lifts, and the ease of wayfinding within the train stations. Therefore, it is recommended that, for improved user circulation within train terminals, the design and number of vertical circulation systems present within train terminals should be significantly improved, while enhancing easy evacuation during emergency situations