College of Management and Social Sciences
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Item ASSESSMENT OF SELECTED ONLINE NEWSPAPERS: FRAMING OF COVID-19 PANDEMIC REPORTS IN NIGERIA(Covenant University Ota, 2025-09) AFOLABI, Oluwafolafunmi Omoladun; Covenant University ThesisDespite the crucial role of Nigerian online newspapers in disseminating information during the COVID-19 lockdown period, there is a significant gap in the literature on the analysis of types and directions of frames of COVID-19 pandemic reports. There is also a gap in the frequency of the socio-economic responses to the virus. Similarly, there is a gap in understanding Nigerian online newspaper editors’ perspectives that COVID-19 reports pass through before publishing. This research examined how five Nigerian online newspapers presented stories about the COVID-19 pandemic - specifically, what angles they chose, which issues they emphasised, and explored what editors thought, how decisions were made regarding articles, alongside problems editors and reporters faced. Examining these choices reveals how information gets shaped, but also sheds light on journalistic hurdles throughout this worldwide health emergency. The theories underpinning this study were framing and gatekeeping theories. This study adopted a mixed methods approach with a sequential explanatory design. The types of analyses used were content analysis (combining framing analysis and word frequency analysis) for quantitative content analysis and thematic analysis for in-depth interviews. Data for the content analysis were sourced from online archives. The quantitative content analysis examined framing directions and types, the frequency of socio-economic responses to COVID-19, the placement of COVID-19 stories, and the published articles. The qualitative in-depth interviews were conducted to find out the Nigerian online newspaper editors’ perspectives, editorial bureaucracies (processes), and the challenges during the peak era of the reportage of COVID-19. Analysis of 4,808 reports showed that different newspapers preferred different framing approaches, with some emphasising support, others distance, and empathy.” Findings for framing types showed that Daily Post Newspaper reports, Guardian Newspaper reports, Premium Times Newspaper reports, Punch Newspaper reports, and Vanguard Newspaper reports consistently implemented Episodic vs. Thematic framing. Contrary to expectations, the results showed that in all 5 selected newspapers, the COVID-19 top stories were fewer than the COVID-19 stories from other segments. In contrast, news was the most frequent type of COVID- 19 article in all the selected Nigerian online newspapers. Editors asserted that they strictly followed data from health bodies and news wires in their reportage of the pandemic to guard against misinformation and to avoid panic from the readership. They also faced new challenges, such as security restrictions and a heavier digital workload, among other challenges. The study recommends more straightforward editorial guidelines on framing to reduce bias and strengthen audience trust.Item EFFECTS OF GREEN FINANCING AND INSTITUTIONAL QUALITY ON SUSTAINABLE DEVELOPMENT IN AFRICA(Covenant University Ota, 2025-10) ASEMOTA, Franklin Famous; Covenant University ThesisAs planet earth continue to get hotter, the negative consequences of climate change become more inescapable to its occupants and a one-off solution in the short run becomes difficult due to it dynamic nature. Africa is at the receiving end of the negative consequences of climate change due to its unique adaptive capacity. Millions of livelihoods in Africa are predominantly dependent on primary production and extractive sector which are worst hit by climate change, and this posed a more worsening threat to economic stability and peace in the continent. Hence, Africa requires finances that are strategically structured to sync social, environmental and economical concern to defend itself against climate change. This study therefore explores the role of green financing and institutional quality in harnessing sustainable development in Africa. This study utilized SEM-PLS (Structural Equation Model- Partial Least Square) technique of data analysis to examine green banking practices and sustainable development in Africa. PARDL (Panel Autoregressive– Distributive Lag) was utilize to investigate the impact of green bonds and renewable energy financing on Africa sustainable development while Panel Interaction Effect test was employed to assess the exact influence of institutional quality. The findings reveal a significant positive linkage between green banking initiatives and sustainable development outcomes in the African context. The result suggests that higher Green Banking Adoption (GBA) is associated with greater attainment of Sustainable Development (ASD). The value of green bond, interest rate on green bond and the duration of the bond, have positive and significant impacts on capital market development and carbon emissions. Only the interest rate of the green bond is found to have an insignificant impact on human capital development. In the short run, insignificant relationships were found between renewable energy utilisation and economic sustainability as well as between renewable energy utilisation and environmental sustainability. However, in the long run, the relationships are revealed to be both negative but statistically insignificant for economic sustainability although significant for environmental sustainability. Lastly, the interaction of regulatory quality with green bonds value had an insignificant impact on measures of sustainable development, however, the interaction between regulatory quality and interest rate on green bonds showed positive influence on capital market development and carbon emission. This study recommends that the Africa banking sector should unify all their operation to sync with green practices and policies. Establishment of a functional green bonds platform in Africa that will enable clear validation and trading of green finance instruments. Lower interest rate for certified green projects must be mandated to encourage capital flow and reduce the risk associated with renewable energy projects. Lastly, Africa must ensure a stable political climate as it serves as a fundamental catalyst for a sustainable green financial system needed to combat the negatives effects of climate changesItem LAWS OF WAR AND MILITARY ENGAGEMENTS: A STUDY OF INTERNAL SECURITY OPERATIONS IN NIGERIA(Covenant University Ota, 2025-08) SUNDAY, Victor Henry; Covenant University DissertationThis study investigates the impact of Lafarge Africa Plc’s corporate community relations on local development in Ewekoro, Ogun State, Nigeria. As corporate social responsibility (CSR) becomes increasingly important in industrial communities, the research evaluates how Lafarge’s initiatives align with stakeholder expectations across four key areas: education, health and safety, economic empowerment, and infrastructure. The study used a mixed-methods approach to gather data through structured questionnaires, interviews, and focus group discussions in four host communities—Itori, Papalanto, Oke-Oko-Egbado, and Olapeleke. Participants were selected to reflect diverse stakeholder groups across Lafarge’s CSR pillars. Quantitative data were analysed using SPSS, while qualitative responses were examined thematically. Findings reveal that while Lafarge’s efforts have improved infrastructure and contributed to community stability, significant gaps remain in education, healthcare, empowerment, and inclusive communication. Many residents feel excluded from decision-making, and projects are often perceived as short-term or misaligned with pressing community needs. Anchored in Stakeholder Theory and Social Responsibility Theory, the study underscores the need for transparent, participatory, and context-driven CSR. It contributes to CSR literature in Nigeria’s cement industry and offers practical recommendations for improving inclusion, trust, and development outcomes in corporate-community engagement.Item ASSESSMENT OF CRISIS COMMUNICATION AND SOCIAL MEDIA USAGE FOR CRISIS MANAGEMENT: A STUDY OF FLUTTERWAVE AND PAYSTACK(Covenant University Ota, 2025-08) NWITE, Juliet Ngozi; Covenant University DissertationThis study assessed crisis communication and social media usage for crisis management in the Nigerian Fintech sector, focusing on Flutterwave and Paystack. Guided by the Situational Crisis Communication Theory and the Social-Mediated Crisis Communication Model, the research adopted a mixed-methods approach, combining a cross-sectional survey of 400 respondents with descriptive content analysis of official crisis-related communications from the two companies. The objectives were to examine the extent of social media utilization for crisis management, identify the strategies employed, evaluate the influence of social media use on public reaction, and analyze public complaints regarding crisis communication on social media. The findings revealed that both Flutterwave and Paystack actively used social media platforms, particularly X (formerly Twitter), during crises. Flutterwave’s communication was characterized by frequent, real-time updates and direct engagement, while Paystack adopted a more measured approach with fewer but more detailed updates. Timeliness, transparency, and interactive engagement emerged as significant factors influencing public trust and perception. However, common complaints included delayed responses, insufficient detail in updates, and perceived lack of empathy in crisis communication. The study concludes that effective use of social media is essential for Fintech crisis management, as it directly impacts stakeholder trust and brand reputation. The study recommends enhancing real-time communication capacity, ensuring consistency of messages across platforms, integrating empathy and transparency into crisis communication, and using public sentiment analysis to refine crisis strategies. The research contributes to existing knowledge by providing empirical evidence on Fintech crisis communication in Nigeria, extending theoretical applications of SCCT and SMCC to an African context, and offering practical strategies for improving corporate crisis responses in the digital era.Item GREEN FINANCE STRATEGIES AND SUSTAINABLE FASHION MANUFACTURING AMIDST SECOND-HAND CLOTHING IMPORTS IN NIGERIA(Covenant University Ota, 2025-08) EFFIONG, Esther Uduak; Covenant University DissertationNigeria's fashion industry confronts significant environmental and social challenges due to overwhelming second-hand clothing imports, undermining local manufacturing and increasing textile waste, exacerbated by a nascent green finance sector. This dissertation investigated green finance's role as a catalyst for sustainable fashion manufacturing and its influence on second-hand clothing imports in Nigeria, examining its effect on green and sustained fashion manufacturing and sustainable fashion manufacturing's mediating role. A quantitative survey gathered primary data from 105 staff across Nigerian fashion manufacturing organizations. Analysis employed descriptive statistics, correlation, and regression models, including a three-condition mediation framework. Findings reveal green finance positively affects green fashion manufacturing (boosting it by 96.3%) and sustained fashion manufacturing (boosting it by 102.6%). Crucially, sustainable fashion manufacturing fully mediates this relationship, demonstrating green finance reduces second-hand clothing imports primarily through fostering local sustainable production. The study recommends enhancing access to green finance, implementing robust incentives for green practices, and leveraging sustainable local production growth to reduce second-hand clothing import dependence.Item DEEPFAKES IN NEWS SOURCING: A STUDY OF LAGOS JOURNALISTS’ KNOWLEDGE, ATTITUDES AND PRACTICES(Covenant University Ota, 2025-08) OLUWAGBILE, Dabira Precious; Covenant University DissertationThe increasing prevalence of deepfakes; artificially generated videos, images, and audio, poses a substantial threat to news sourcing and the credibility of journalistic practice. This study critically examines the knowledge, attitudes, and practices of journalists in Lagos, Nigeria, concerning deepfakes, with the objective of assessing their levels of awareness, perceived ability to identify deepfakes, and experiences confronting such content in professional contexts. Utilizing a quantitative approach, data were collected from 400 journalists drawn from print, radio, television, and online platforms in Lagos, Nigeria. For the quantitative approach, four news gatekeepers were also interviewed. Analysis reveals high levels of awareness (93.5%) and self-reported confidence in identifying deepfakes (93%), yet exposes notable gaps in technical knowledge and a lack of clear distinction between deepfakes and other misinformation forms. The study recommends sustained training, the integration of deepfake detection skills into professional development and newsroom policy, and investment in technological tools to enhance detection and verification practices. These measures are vital to safeguarding journalistic integrity in an evolving digital information landscape.Item ASSESSING CONSUMER SHOPPING AND CYBER PROTECTION ON E-COMMERCE BRANDS(Covenant University Ota, 2025-07) AKINOLA, Mobolaji Nifemi; Covenant University DissertationThis paper examines the consumer shopping behavior and cyber protection in the evolving ecommerce industry in Nigeria, especially in Lagos State. With online retail growing at an increasing pace, issues regarding data security, trust and digital fraud have been raised, particularly within the context of informal and social commerce. The research investigates how consumers navigate these concerns, the cybersecurity measures adopted by e-commerce brands, and how these factors influence trust and purchase decisions. Using a mixed-method approach, the study employs both survey results and qualitative inquiry to evaluate security measures among consumers, safety functions offered by the brands, and the reaction of consumers to the internet threats. Results indicate that, though most consumers understand some fundamental security measures, there are some holes in cybersecurity literacy, particularly among non-techsavvy users. Brands, though increasingly proactive, often fail to effectively communicate their safety protocols. Based on the research findings, the report concludes that digital trust is not based on technology only but on transparency, user education, and a consistent security message. Recommendations include enhancing digital literacy, implementing more user-friendly safety signals, and enforcing clearer data protection policies to strengthen consumer confidenceItem DIGITAL ASSISTANTS AND CUSTOMER EXPERIENCE: A STUDY OF ACE MEDICARE CLINIC, OGUN STATE, NIGERIA(Covenant University Ota, 2025-07) MELFORD, Ruth Nimi; Covenant University DissertationAmidst rising demand for more efficient and responsive healthcare, this study investigates the impact of digital assistants on customer experience in Nigeria's healthcare sector. The study looks at how voice recognition technologies, chatbots, digital avatars, and predictive analytics affect the cognitive, relational, sensorial, and affective elements of the patient experience. The study used a descriptive survey design guided by the Technology Acceptance Model (TAM) and the HealthQual model, with a positivist ideology at its core. Primary data were acquired from 195 patients at Ace Medicare Clinic in Ogun State using structured questionnaires. The data was analysed using SPSS version 25, which included descriptive statistics, Pearson correlation, and multiple regression analysis. The findings revealed that voice recognition technologies greatly improved cognitive experience, whereas predictive analytics improved emotive experience. However, chatbots and digital avatars had little or no impact on relational and sensory experiences, respectively. The study also discovered that criteria like usability, digital literacy, and trust influenced patient opinions. It concludes that, while digital assistants show potential, their usefulness is context dependent. The report advocates user centred design, digital literacy training, and tighter privacy safeguards to improve the incorporation of AI capabilities in Nigerian healthcare delivery.Item IMPACT OF CLIMATE CHANGE AND WAGE INCOME ON FOOD SECURITY OF FEMALE-HEADED HOUSEHOLDS IN SELECTED WEST AFRICAN COUNTRIES(Covenant University Ota, 2025-09) ODE OMENKA, Loveth Chiduma; Covenant University ThesisThe critical relevance of food security in West Africa cannot be overemphasised due to the regional level of vulnerability which is driven by conflict, displacement, economic instability, and severe climate shocks. Food security in the West African region faces mounting challenges and climate change has emerged as one of the most significant drivers of the current food crisis. This study represents one of the few empirical investigations that analyzed the impact of climate change and wage income on food security, particularly by comparing households experiencing severe climate change to those without. The broad objective of this research is to examine how climate change and wage income affects food security across West African countries with a particular focus on Nigeria and Senegal. The study is supported by the Resilience Theory which explores household capacity to withstand environmental shocks and the Sustainable Finance Theory, which emphasises the importance of economic stability and inclusion in ensuring long-term food access. A mixed-methods approach was employed to capture both quantitative and qualitative dimensions of the research problem. Quantitative data were obtained from the Living Standards Measurement Study-Integrated Surveys on Agriculture (LSMS-ISA), while qualitative data were collected through fieldwork across selected rural communities. The study utilised Statistical techniques such as Logistic Regression and Propensity Score Matching (PSM) to estimate the effect of climate change exposure and livelihood factors on food consumption outcomes. Geospatial technique was also used to graphically represent the impact of Climate Change. The qualitative analysis complemented the statistical findings with insights from the field especially highlighting gendered dimensions of agricultural labour wage and food consumption. Findings from Nigeria revealed that households exposed to severe climate change experienced 11.1% reduction in food consumption adequacy. Households with female agricultural wage earners had significantly higher odds (55.3%) of achieving high food consumption levels. Climate change was associated with a 10.15% decrease in the likelihood of adequate food consumption (Coefficient: −0.102; T-statistic: −45.77, p<0.001), emphasising the negative impact of environmental stress on food access. Notably, the interaction between climate change and household wage (Coefficient: 0.724; z = 14.56, p<0.001) showed positive influence indicating that wage stability can moderate the adverse effects of climate disruptions. In contrast, findings from Senegal revealed a marginally positive relationship between severe climate change exposure and food consumption (Coefficient: 0.219; p = 0.056), likely due to the presence of food aid, adaptation strategies, and coping mechanisms. However, the absence of female agricultural wage earners significantly reduced food consumption (Coefficient: −0.485; p = 0.003), reinforcing the importance of gender inclusion in the agricultural sector economy. Food purchases emerged as a critical determinant of food consumption in both countries, linking market access and household income directly to food security. This study recommends that policymakers implement integrated strategies that promote climate resilience, increase household income through wage diversification and empower women in agriculture. Therefore, investment in climate-smart agriculture, social protection programs, market stabilisation mechanisms, and gender-sensitive employment policies are essential to ensure sustainable food security in West Africa. Keywords: Climate Change, Food Security,Item DIGITAL TECHNOLOGY EXPOSURE AND FEMALE YOUTHS’ LABOUR FORCE PARTICIPATION IN NIGERIA(Covenant University Ota, 2025-08) BABALOLA, Charity Ifelolorun; Covenant University DissertationAmidst the growing global attention on the role of technology in driving economic inclusion, it is important to understand the impact of digital technology exposure on young women in developing countries like Nigeria which is paramount for policy and development outcomes in transforming in human capital and the economy of the country. This study explores the effect of digital technology exposure on labour force participation among female youths in Nigeria, within the broader context of socioeconomic and regional inequality that exists in female employment and access to digital technology. The data for the study is from the 2018 Nigeria Demographic and Health Survey (NDHS), focusing on females between age 15 and 30. Three kind of analysis was conducted: univariate, bivariate (cross tabulation and chi-square), and multivariate (binary logistic regression analysis) to examine the effects of background factors (age, highest level of education, marital status, wealth, residence and Religion), contextual factors (region, and mass media exposure) and digital technology exposure (Use of internet, frequency of use, mobile phone ownership and use of mobile phone for financial transaction) on labour force participation. The key findings of this study revealed that digital technology exposure is a significant predictor of employment among female youths. However, disparities persist across regions, education levels, and socioeconomic groups in access to digital technology and labour force participation. Media exposure was also found to positively influence both digital access and labour participation. The study also revealed that access to and the use of digital tools such as mobile phones and mobile financial tools are strong predictors of female labour force participation. These results emphasise the need for targeted interventions to promote digital inclusion and economic opportunities for young women in Nigeria.