The Effect of Human Capital Development on Employees’ Attitude to Work in Insurance Industry in Nigeria
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IBIMA
Abstract
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Evidence from the literature confirms that firms are as productive as the quality of their factors
of production, which includes labour (workers). This suggests that the quality of workers in a
firm, in terms of attitude to work, determines the productivity of that firm. Firms can, thus,
improve their performances by investing in their workers in such a way that their workers’
possess positive attitude to work. Such investments, which represent human capital
development as well as employee relations, can be in the form of bonuses, salary upgrade,
commendations and sponsored trainings, among others. The research questions that arise
include: do firms recognise this factor as a way of improving productivity? To what extent do
incentives improve firms’ productivity? The objective of this study, therefore, is to examine the
effect of human capital development on workers’ attitude to work using Mutual Benefits
Assurance Plc as a case. The study is founded on a theoretical foundation established by Human
Capital Theory, and Correlation estimation technique was adopted for the research method. The
findings revealed that the company engaged in human capital development which enhanced
employees’ attitude to work, though there was a high level of employee turn-over as they grew
older. It was, therefore, recommended that the organisation should adopt measures to achieve
human capital sustainability.
Keywords
H Social Sciences (General)