Workplace Conflict Management and Administrative Productivity of Staff of Selected ICT Driven Public Universities
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Abstract
Description
Conflict management strategies are the measures used to manage conflict in the university in order to
improve staff performance but unfortunately these universities have suffered major decline in Nigeria
university due to conflict. The study adopted the survey research design in collecting data from three
public universities that were chosen from three states to represent Southwest Nigeria namely: Oyo,
Lagos and Ogun. The contiguity of the three States is another factor of convenience and reach which
supported the selection of the States. The analysis which included the quantitative analysis aimed at
assessing the main conflict management strategies that can influence the productivity of staff in the
selected public universities. Based on the results, the hypothetical model of conflict management
strategies and productivity was drawn up, which was later tested in the current study with a PLS‐SEM
path analysis. The above summary shows that only two hypotheses were rejected. Accommodation
strategy does not influence staff productivity, nor does the collaboration strategy have an effect on the
productivity of staff. The results show that there are other several connections between conflict
management strategies and staff productivity.
Keywords
H Social Sciences (General)