Efficacy of Closed Circuit Television in Security Management of Commercial Properties in Lagos Metropolis, Nigeria

Abstract

This study investigates the efficacy of CCTV as a crime control and management apparatus in commercial premises. Shopping malls and storage facilities with closedcircuit television systems as part of security arrangements were identified at different locations across the state. A total of 171 copies of structured questionnaires were administered, and a response rate of 77.2 percent was achieved. Data on safety and security breaches, as well as CCTV footage between 2018 and 2023, were obtained. Descriptive and inferential statistics from Excel analytics tool packs were used for the analysis. Results were presented in tables and figures, followed by a robust discussion. The study observed that CCTV has not been able to completely deter the incidence of criminal acts and that CCTV was found to be more effective in shopping malls than the warehouses, although the difference is statistically insignificant. The study further showed that power and technical issues are the top two challenges of CCTV usage in shopping malls, while personnel and power are the top two challenges at the warehouse. The study suggested an alternative power supply for the CCTV and the use of experts for acquisition, installation, and operation.